Resource 32000 Case Study-Derek Lovejoy Partnership

Derek Lovejoy Partnership has established a considerable reputation in the 40 years as one of the UK’s leading land planning and design practices, with landscape projects ranging from Disneyland Paris to the massive roof garden covering the new Al Faisaliah Complex in Riyadh. Working from offices in London, Birmingham and Edinburgh, DLP operates across the world, planning and designing the environment around buildings, handling everything from getting planning permission to designing and implementing a landscape. Its management and project accounting is handled by the Resource 32000 software.

Chris Harris joined DLP in 1993 as Practice manager, becoming Finance Director in 1996 when the firm incorporated. “Derek Lovejoy Partnership was one of the first practices in the UK to specialise in landscape architecture but by the ‘90s the market had become much more competitive and margins were being severely squeezed. As the company grew steadily through the ‘90s, tighter management control became increasingly important, as management quickly gets beyond the point where those in the know can do it all in their heads?. In 1995, the practice appointed its first Business Development Manager. Jo Hammond came from a retail background and was used to working with a high level of management information as the basis for her decisions: “DLP is a project business with a constantly-changing client base. We have to be out there replacing the business as it is being completed, so we need to know which parts of the business are most profitable so that we can concentrate our efforts in those areas?. “We needed a breadth and depth of management information that our existing system couldn’t provide. It was not possible to analyse by particular market sector and there was no way that we could apportion turnover to the different business activities?. “We knew what our problem was,” says Finance Director, Chris Harris. “We needed a system that would run the finances effectively and provide the information we needed. We researched the market extensively and Resource 32000 came to our attention. I went to see the company and immediately liked what I saw?.